HELLORELAXATION.COM

I RENTED A 2 BEDROOM CONDO IN BEVERLY HILLS FOR 4 DAYS THE END OF DECEMBER FOR MY FAMILY OF 6 PEOPLE(4 ADULTS, 2 CHILDREN) UPON ARRIVING, I WAITED FOR OVER 1/2 HOUR FOR SOMEONE TO COME AND OPEN UP THE CONDO. THE AD SAID IT WAS A 1480 SQ FT " LUXURIOUS" 2 BEDROOM CONDO THAT SLEEPS 8!!! OVERLOOKING THE STREET WITH A BALCONY NEAR RODEO DRIVE. I WALKED IN AND IT WAS DARK, SMALL, OVERLOOKED THE ALLEY, WAS DIRTY, NO PILLOWS, ONE ROLL OF TOILET PAPER, NO WASHCLOTHS, ONLY 2 TOWELS, AND NOT ENOUGH BEDS TO SLEEP MORE THAN 4 PEOPLE!! ALSO, THE FURNACE DID NOT WORK AND IT WAS VERY COLD ALL NIGHT. AD SAYS FREE WI-FI BUT THERE WAS SUCH A HORRIBLE CONNECTION YOU COULDN'T EVEN USE THE INTERNET.

WHEN I ASKED, I WAS TOLD "OH, WELL WE CAN BRING YOU A ROLL AWAY OR A BLOW UP MATTRESS." I TOLD THEM THIS WAS NOT WHAT THE AD LOOKED LIKE ON LINE AND WAS TOLD THAT IT WAS RIGHT. I CALLED MANAGEMENT AND NO ONE ANSWERED FOR OVER TWO HOURS AND THEN FINALLY THE NEXT DAY THEY FIGURED OUT THAT I WAS IN THE WRONG CONDO!!! THEY STILL DID NOT MOVE ME TO THE RIGHT ONE TIL AFTER 10 P.M. THAT NIGHT!!! THE SECOND CONDO WAS A BIT BETTER BUT STILL MINIMUM FURNITURE, PILLOWS, BATH ESSENTIALS, THE BEDSPREADS WERE OLD AND DIRTY!!!! THERE WAS NOT ENOUGH DISHES FOR EVEN 5 PEOPLE AND IT WAS SUPPOSE TO BE FOR 8 AND STILL NOT ENOUGH BEDS EXCEPT FOR A LUMPY ROLL-AWAY AND A HORRIBLE BLOW UP BED. I WAS NOT GIVEN ANYTHING FOR MY INCONVENIENCE AND THEY WERE VERY HARD TO GET A HOLD OF FOR ANYTHING THAT WAS NEEDED. VERY POORLY RUN BUSINESS AND PEOPLE WHO JUST SCAM YOU AND THEN IGNORE YOU ONCE THEY GET YOUR DEPOSIT AND WHEN YOU ARRIVE YOU HAVE TO PAY THEM CASH OR MONEY ORDER FOR THE WHOLE TIME UPFRONT SO THERE IS NOTHING YOU CAN DO ABOUT IT. IF THIS WAS LUXURY i WOULD HATE TO SEE WHAT ELSE THEY PROVIDE. I PAID OVER $415.00 A NIGHT FOR THIS DIRTY, POORLY FURNISHED PLACE THEN IT TOOK SEVERAL EMAILS AND OVER TWO WEEKS TO GET MY DEPOSIT RETURNED.

STAY AWAY FROM THIS COMPANY AND BELIEVE ALL OF WHAT YOU READ BAD ABOUT THEM BECAUSE IT IS NOT A GOOD EXPERIENCE.