Post A Scam
Scam: #5946

Scam Alert

Business

  • Posted By: Anonymous
  • Submitted: 03/07/2012
  • Severity: 10
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www.BensOutlet.com

Ben's Outlet = SCAMMERS!!!

Brooklyn, New York

UNBELIEVABLE!

These people are scam artists. I ordered two Netbooks on 2/18/12 and the money was withdrawn from my bank account on 2/20/12. TO DATE, I HAVEN'T RECEIVED MY NETBOOKS!!! I have contacted Ben's Outlet more than a dozen times, always met with excuses about shipping IF THEY EVEN EMAIL BACK!! I have contacted the BBB about them, Ben's Outlet refuses to acknowledge the BBB's request for information! Can you believe that?? I just disputed the entire transaction in PayPal, hoping to get my money back.

As with the previous reviewer below me, they created a shipping label to make it APPEAR as though they had shipped the computers, but there is no information available. I contacted UPS and they said that "due to the shipping that Ben's Outlet has chosen, updated information is unavailable to UPS. Please contact the shipper for additional, detailed information." Only Ben's Outlet won't email me back AND there's no phone number to call them!

I've threatened legal action, and they wouldn't even respond.

SAVE YOUR MONEY, TIME & SANITY - STAY FAR AWAY FROM THIS COMPANY!!!!!

Comments

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  • sw
  • Submitted: 09/25/2012
Same experience here. Ordered and paid for item. Then was notified the following day that item had been shipped. Over a month later, the tracking info indicated that the item had not been shipped. Occasional responses to inquiries were simply requests to wait a few more days. Most often there were no responses to my inquiries. Meanwhile Bensoutlet has my money and 5 weeks after paying, I do not have the item. Seems to be a means of acquiring money without having to obtain a loan??
Who Scammed You Commenter
  • riain
  • Submitted: 04/04/2013
no reply to defective product

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